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By Pro-Logic Technologies | Nairobi, Kenya
The iPad Pro 11-inch 1st generation, released in 2018, was a watershed moment for the iPad Pro line. It introduced the all-screen Liquid Retina design with no Home button, Face ID replacing Touch ID, the USB-C connector replacing Lightning, and support for the 2nd generation Apple Pencil with magnetic side attachment. It was the most radical iPad redesign in years and established the design language that iPad Pros still follow today. Pro-Logic Technologies in Nairobi is fully equipped to repair this landmark device.
Common Repairs for the iPad Pro (11-inch, 1st Generation)
All-Screen Liquid Retina Display Replacement
The 11-inch all-screen Liquid Retina display with ProMotion 120Hz and no Home button is a premium panel that must be replaced as a complete assembly when cracked or damaged. The slim-bezel design and multiple flex cable layout requires precise disassembly and careful handling. We perform screen replacements for this model with the technical expertise the design demands and test the full display and digitizer — including Apple Pencil 2 input — thoroughly after repair.
Face ID Repair
Face ID on the iPad Pro 11-inch 1st generation is housed in the slim top bezel and involves multiple precision sensors. Face ID faults are carefully diagnosed — in many cases, a software reset restores Face ID function. Physical damage to the Face ID sensor array requires specialist handling, and we advise customers fully on what is and is not recoverable in cases of damage.
USB-C Port Repair
The transition from Lightning to USB-C opened up a new world of accessories and faster data transfer. USB-C port faults — debris, damage, worn contacts — are repaired or the port is replaced to restore full charging, data, and video output functionality.
Battery Replacement
The 7812mAh battery in this model degrades with time and heavy use. We replace it with a quality compatible cell.
Apple Pencil 2 Magnetic Rail Repair
Damage to the side magnetic charging and pairing rail affects Apple Pencil 2 functionality. We assess and repair this as part of our service for physical impact damage.
Call or WhatsApp: 0723 763 173 Location: Nairobi, Kenya
