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Network Connectivity Repair Service in Nairobi
Network connectivity covers the full range of your phone's ability to communicate with the outside world — mobile data, voice calls, SMS, Wi-Fi, and in some devices LTE/5G connectivity. When any of these channels stops working correctly, your phone's usefulness is severely reduced. Network connectivity repair is the process of diagnosing and fixing whatever is preventing your device from maintaining reliable communication across one or more of these channels.
In Nairobi, where staying connected is essential for business, navigation, M-Pesa transactions, and everyday communication, a phone with network connectivity problems is a real practical problem. Prologic Technologies on Luthuli Avenue specialises in diagnosing and resolving the full spectrum of smartphone network connectivity issues.
Network connectivity faults often have multiple overlapping causes. A phone that has been dropped may have both a detached antenna and a slightly bent SIM tray, causing both cellular signal and SIM detection problems. A phone that has been water-damaged may have corrosion affecting the network modem chip while also having software-level carrier configuration corruption. Addressing only one cause while missing the other leaves the problem unresolved.
The diagnostic approach at Prologic Technologies tests all network-related components and software configurations systematically: SIM detection, cellular registration, APN configuration, antenna signal strength, Wi-Fi and Bluetooth module status, and modem firmware integrity. This comprehensive approach ensures that all contributing causes are identified and addressed.
Repair outcomes range from simple antenna reconnection and APN reconfiguration to board-level modem repair and SIM tray replacement. Each case is assessed on its specific merits, with a transparent quote before any work begins.
Luthuli Avenue, Nairobi CBD 0723 763 173
