Need TV Repair Services in Nairobi?
Certified technicians dispatched to you — same day.
Pro-Logic Technologies specializes in Sayona TV repairs in Nairobi and across Kenya, using a systematic process for issues like backlight failures, power problems, or motherboard faults. Their Luthuli Avenue workshop handles models from basic LEDs to advanced QLEDs efficiently.
Step-by-Step Repair Process
1. Initial Contact and Pickup
Call 0723763173 or visit prologictechnologies.co.ke to describe the issue (e.g., no picture, flickering screen). Technicians arrange free pickup in Nairobi CBD/Westlands or walk-in at Luthuli Avenue; on-site for larger TVs.
2. Diagnosis and Troubleshooting
Thorough inspection using specialized tools (15–30 minutes) confirms the fault—backlight, LED driver, motherboard, or connections. Measure output, test circuits, and rule out other causes for accurate quotes. Customers get a clear repair plan before proceeding.
3. Disassembly and Component Access
Disconnect power, remove back panel, and systematically detach cables (power, ribbon, HDMI). Label/photograph connections for reassembly. Handle delicate LCD panels carefully to avoid damage.
4. Faulty Component Replacement
Replace specifics like backlight LED strips (remove old, clean, install new with polarity check), motherboard, or drivers using genuine Sayona parts. Precision alignment ensures no reverse current or misalignment.
5. Reassembly
Reconnect all components securely, matching labels/photos. Refit panels and screws/clips. Perform visual checks for loose parts.
6. Comprehensive Testing
Power on to verify functions: uniform brightness, color temperature per Sayona specs, no flickering, video/audio/inputs. Test at various settings; update firmware if needed.
7. Final Verification and Handover
Cleanup, warranty (3–6 months), and preventive tips (e.g., surge protectors). Same-day return for simple fixes; 24–48 hours typical. Delivery or collection with invoice.
This process ensures 100% functionality, with emergency options for urgent needs.
